Skip to main content

Notifications

Control how the app tells you a new order came in: the alert sound it plays and whether it can push notifications when the app is closed. Both live under Alerts in Settings.

Where to find it: open Settings in the main menu, or go to /settings, then scroll to the Alerts card.

Before you start​

  • These are set per device. Turning them on here affects this phone or tablet only.
  • New remote orders play a repeating alert with sound and haptics until you respond, so a missed order is hard to sleep through.

Set your alert sound​

  1. Open Settings and go to the Alerts card.
  2. Under Alert sound, tap a sound to select it. It plays straight away so you can hear your choice, and a tick marks the one that's active.
  3. To hear a sound without changing your choice, tap Play next to it.

Turn push notifications on or off​

  1. In the same Alerts card, find Push notifications.
  2. Tap Turn on to get alerted about new orders even when the app is closed.
  3. Tap Turn off to stop notifications on this device.
  4. The line underneath tells you the current state, such as "On for this device" or "Off for this device."

Tips​

  • Blocked can't be fixed with the toggle. If it says notifications are blocked, you turned them off in your phone's system settings earlier. Re-enable them for the app there, then come back.
  • Set it on every device. The alert sound and push toggle apply to this device only. Repeat on each phone or tablet you take orders on.
  • Not available on this device? Some browsers and devices don't support push. When that's the case, the toggle won't appear and the label says it's not available.
  • The order alert repeats on purpose. It keeps sounding until you respond so a busy counter doesn't miss an order.